New Patients


Congratulations on taking the next step toward improving your health and well-being. We look forward to working with you.

In this section, you will learn how to book an appointment, tips for your first visit, and answers to frequently asked questions. You will also find information on health insurance and fees as well as clinic policies. Scroll through the page or use the Quick Links to jump to a specific section.

If you have any questions, don’t hesitate to contact us for more information.

Book an Appointment

The easiest way to book an appointment is to use our online scheduling system. Click on the link below and you will be able to select the appointment type, check available days and times, and schedule what works best for you. After booking, new patients will receive an email containing instructions to find important documents and forms that you can fill out prior to your first appointment. All forms are filled out and submitted online through the patient portal.

If you would prefer to make your appointment over the phone, please give us a call and we would be happy to schedule a visit for you.

Not sure if acupuncture is right for you?

We offer a free 15-minute phone consultation for new patients. This is a great opportunity to describe your situation and what your goals are. We can then determine if acupuncture is a good next step for you. If not, we would be happy to point you in the right direction so you can get the help you need.

Click on the link below to check availability and schedule a consultation.

Insurance & Fees

For your convenience, we provide direct insurance billing with most major insurance providers. We are an in-network provider with many companies. If we are not contracted with your health insurance, we can bill them as an out-of-network provider, if you have that benefit.

We can check your health insurance benefits!

Every health plan is unique and offers different benefits. We can contact your health insurance company and determine your individual coverage.

Click on the link below and fill out the form.

Tips for your first acupuncture appointment

★ FILL OUT THE PAPERWORK BEFORE YOU ARRIVE FOR YOUR APPOINTMENT. All of our forms are in digital format and filled out in the patient portal. It is much easier to complete the forms at home where you have plenty of time and access to all of your information. This also eliminates the need to exchange paperwork in the office, creating a cleaner environment. The instructions for completing the paperwork will be emailed to you after booking your first appointment. If you don’t receive the instructions or need help with the process, please call or email us and we will help. ➜ Contact Info


SUBMIT AN INSURANCE VERIFICATION FORM BEFORE YOUR FIRST VISIT. If you would like to use your health insurance, coverage should be determined before treatment. Insurance benefits can vary greatly from plan to plan. Alternatively, you can pay for the treatments at the time of service and we will give you a Superbill—a detailed invoice that you can submit to your insurance for reimbursement. ➜ Insurance Verification Form

★ EAT A MEAL APPROXIMATELY AN HOUR BEFORE YOUR APPOINTMENT. It is best if you are not hungry nor full during your treatment.


★ WEAR LOOSE FITTING CLOTHING with sleeves and pant legs that can be lifted up. Most treatments can be done fully clothed with a few simple adjustments of your garments. You can also bring shorts and/or a tank top to change into.


★ NEW PATIENT APPOINTMENTS LAST UP TO 90 MINUTES. Typical new patient appointments last 60-75 minutes but can take up to 90 minutes for more complex cases. Follow-up appointments are 45-60 minutes. Please plan accordingly.

Clinic Policies

✓ 24-HOUR CANCELLATION POLICY. If you need to cancel or reschedule your appointment, please do so at least 24 business hours before your scheduled appointment time. 48-hours notice would be appreciated; this gives us time to offer the available time slot to our other patients. Cancelling or rescheduling within 24 business hours of your appointment will result in a $50 fee.

✓ PLEASE DO NOT WEAR ANY STRONG FRAGRANCES. Many people have allergies or sensitivities to scents.

Frequently Asked Questions

Absolutely! Acupuncture and Chinese medicine has been practiced for thousands of years and is very effective for a variety of conditions. As with any therapy, there are certain situations in which certain modalities may not be effective or appropriate. We will always be honest and up front about all treatments and will not hesitate to suggest alternatives or refer you to another practitioner, if that is what is best for you. Your health is the number one priority.

In general, traditional acupuncture is a pain-free treatment. You may feel a dull ache or heaviness at the acupuncture point or you may feel the sensation of energy moving in the body. Needle insertion can feel like a hair being plucked or it can feel like nothing at all. Overall, an acupuncture treatment is a very relaxing experience. Some other techniques can be more intense but they are always tailored to the tolerance and preference of each patient. It is not uncommon for people to request the stronger treatments after they have experienced them because they are so effective.

Acupuncture is extremely safe when performed by skilled and qualified practitioners. We practice the highest level of safety and precautions to provide the most effective treatments while minimizing risk. Each treatment utilizes single-use, sterile acupuncture needles that are new for each patient and disposed of after each use.

Thousands of hours of training and years of experience allow for accurate diagnosis and precise application of acupuncture technique. Despite taking all possible measures, there are possible side effects. The most common of which are bruising and muscle soreness. Bruising is less likely bust does happen. Muscle soreness is expected after stronger musculoskeletal treatments. You can expect 24-48 hours of soreness that feels similar to sore muscles after a workout. After that period, most experience a significant improvement in symptoms.

Other side effects are very rare but do exist. If you have any questions or concerns, please do not hesitate to contact us and share your thoughts. We would be happy to explain any aspect of the treatment. This medicine is not meant to be mysterious or exclusive. It is an ancient medicine with thousands of years of practice and significant modern applications.

Typical new patient appointments last 60-75 minutes but can take up to 90 minutes for more complex cases. The appointment will begin with a thorough history and, if necessary, a physical exam to assess any musculoskeletal injuries or imbalances. We will discuss your goals and how we can help you achieve them.

All new patient appointments include treatment and the specific modalities will be selected based on the presenting condition and patient preference. If you are new to acupuncture and at all nervous about the procedure, we will take it slow and select a treatment that is effective yet also an easy introduction to medicine. Your comfort is always a primary consideration.

After the appointment, we will discuss and design a treatment plan moving forward. A course of treatments is often suggested and the number of visits and frequency will vary based on each unique situation. The plan will be reassessed at each visit and modified accordingly as your condition evolves.

East Asian medicine can be effective at treating most health concerns. Nick has extensive post-graduate training and clinical experience with pain management as well as women’s health and fertility. He often utilizes trigger point therapy when addressing musculoskeletal pain conditions, which is a very effective technique. Additionally, he regularly helps people with general health issues related to digestion, sleep disorders, and hormonal imbalances. He also enjoys working with people who don’t have any illness or injury to help them stay strong, healthy, and balanced. Natural medicine excels at preventing disease, enhancing performance, decreasing the signs of aging, and increasing longevity.

Trigger point acupuncture is a very effective method of relieving pain throughout the body. Acupuncture is used to release tight dysfunctional muscles that are causing pain patterns close to the muscle (local pain) or in another part of the body (referred pain). Accurate diagnosis and precise treatment is essential for fast and effective relief. This type of acupuncture can be more intense than traditional acupuncture but the results are fast and profound. There is often soreness following the treatment that feels like you just went to the gym. This lasts approximately 24 hours and is often followed by significant reduction of tightness and pain.

The average treatment plan is one to two treatments per week for a total of six to 10 treatments. For more acute conditions, one to three treatments may be enough to correct the issue. Chronic conditions tend to take longer to address. Consistency is the most important variable for successful resolution of symptoms. Regular treatments at short intervals are significantly more effective than the same number of treatments extended over a longer time.

Once initial symptoms have resolved many people continue treatment to support general health and wellness and to prevent disease. Chinese diagnostic techniques can identify imbalances in the body before they manifest as symptoms. Regular visits once per month, or as often as once per week, help to de-stress and and keep the immune system strong. These visits are also a great opportunity to work out any sore muscles before they develop into chronic pain and dysfunction.

For your convenience, we provide direct insurance billing with most major insurance providers. We are an in-network provider with some companies. If we are not contracted with your health insurance company, we can bill them as an out-of-network provider, if you have that benefit. Alternatively, you can pay out-of-pocket and we can provide a superbill (a detailed receipt for insurance) that you can submit to your insurance for reimbursement. Treatments are also eligible for payments from HSA and Flex Spending accounts.

Submit an Insurance Verification Form and we will check your benefits. You may be covered!

For more information, visit our Insurance & Fees page.

If you were in an automobile accident as a driver, passenger, bicyclist, or pedestrian, you could be entitled to acupuncture treatment that is 100% covered by auto insurance, whether you were at fault or not. California insurance companies offer optional coverage known as medical payments insurance (sometimes called MedPay), which helps with medical expenses related to the injuries sustained in a car accident. We can bill the insurance directly and get you the treatment you need. Many auto-accident injuries are subtle or slow-developing. Early assessment and treatment can resolve issues that may otherwise develop into larger problems in the future. Don’t pass up this opportunity! Call your insurance to see if you’re covered and then Book an Appointment.

Yes! Under the California Labor Code 4600, acupuncture is recognized as a valid treatment for work-related injuries and can play an important role in your recovery.

In most cases, you do not need a doctor’s referral to receive acupuncture in California. Some insurance plans may require a referral or pre-authorization. If you have any questions regarding eligibility, don’t hesitate to contact us. We are happy to help in any way we can. You can also submit an insurance verification form so we can check your benefits and any need for referral or pre-authorization.

A variety of techniques are regularly used to support and enhance an acupuncture treatment. Acupuncture is just one modality at our disposal and the effectiveness of the treatment is amplified when it is combined with appropriate supportive techniques, such as electrical stimulation, cupping, moxibustion, bodywork, herbal medicine, etc. Every treatment is custom designed for each individual. The supplemental modalities will be selected based on the patient’s unique presentation.

Clinic Location & Hours

5755 Mountain Hawk Dr, Suite 201
Santa Rosa, CA 95409

The clinic is located on the second floor of Skyhawk Village, a small shopping center with an elevator in the Rincon Valley neighborhood of Santa Rosa. There is easy access via Highway 12 and plenty of free parking in the private shopping center parking lot.

Sample Transit Times
Bennett Valley: 8-10 minutes
Downtown Santa Rosa: 10-12 minutes
Rohnert Park: 16-18 minutes
Sebastopol: 20 minutes
Sonoma: 25 minutes
Healdsburg: 25 minutes

Hours  (by appointment only)

Monday 8:00am-4:00pm
Wednesday 8:00am-4:00pm
Thursday 10:30am-6:30pm
Friday 10:30am-6:30pm